For a Zaui client to connect and resell one of your products, please complete the following steps Login to your Zaui account. Click on Resellers > Companies > Companies List. Click Create Company. Enter airline details. Under Remote Supplier Connection Details, set Remote Supplier System Type to Blue Sky Booking. Enter API Endpoint:
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https://viator.blueskybooking.com/api/supplier |
Enter API Key, Reseller ID and Supplier ID as provided by Read More
For a Ventrata client to connect and resell one of your products, please complete the following steps:
All taxes a processed at the sales line item level and then added together to provide the total tax on the invoice.
The desktop and mobile bookings offers a sophisticated hybrid booking request option which opens new avenues of revenue and customer interaction.
Install MiraServ » Install MiraServ
For rapid roll-out of mobile App integrations, we recommend: https://www.freecodecamp.org/news/how-to-turn-your-website-into-a-mobile-app-with-7-lines-of-json-631c9c9895f5/ You can include these direct links: New Booking https://mobile.blueskybooking.com/Booking.aspx?Company_ID={Company_ID} Flight Status https://mobile.blueskybooking.com/Status.aspx?Company_ID={Company_ID} My Bookings https://mobile.blueskybooking.com/Dashboard.aspx?Company_ID={Company_ID}
Possible PINpad hardware connection issue. Disconnect all cables to PINpad: power, serial connection to computer Re-connect PINpad cables. Reboot computer. Run PINpad Initialization. Call Eigen at 604-736-1066 if does not recover.
There are times when you may want to apply a general notice to your online bookings. This can be done with notices.
Charge Our basic payment interface encrypts card numbers in our database which can be processed independently on 3rd party terminals. It does not include a PCI compliance certificate. Authorize.Net Authorize.Net allows direct payment integration but does not include a PCI compliance certificate. Credit cards supported Debit cards not supported http://www.authorize.net/resources/blog/understanding-pci-compliance/ MiraServ We trust Eigen Development for our fully integration payment solution and to handle all Read More
1. Setup API Credentials & Keys 2. Disable Enhance Address Verification Service (AVS) 3. Add new forms of payment with configuration.
Scanning bar codes and QR codes can increase efficiency when adding inventories to the billing.
How to create a simple booking lookup on your web page.
The default maximum number of passengers per booking is 6 online.
This issue will occur if you have properly connected PINpad station but then a different station is selected from the Login window. The configuration is tied directly and so selecting a different station can break the communication between the two applications.
A powerful sales tool which can be used to leverage existing business relationships.
There is a maximum daily refund limit per station.
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<Configuration> <Settings> <Warning Open="{0} seats left" OpenMinimum="{0} or less left" Closed="Call to Book" Soldout="Sold Out!" WaitingList="{0} Waitlisted!" AllowWaitingList="True" WarningLocks="-1" WarningMinimumLocks="3" WarningLocksAgents="999" WarningMinimumLocksAgents="0" AcceptConditions="False"> <Tier Tier_ID="15" AcceptConditions="True" /> <Tier Tier_ID="13" WaitingList="Sold Out!" AllowWaitingList="False" /> </Warning> </Settings> </Configuration> |
Run Initialization steps. » Initialize a PINpad
There are powerful business rules which can be applied granularly to manage pricing.
A new inventory price or tax rate can be applied to all existing and future invoices.
Unplug the PINpad. Plug in the PINpad. Press SETUP during the boot cycle. Enter Password: 952010 Press TERMINAL SETTINGS Press PINPAD MODE PINPAD MODE: E Press CORRRECTION to remove existing setting. Press OK to save Press CANCEL several times to exit out of the menu and then click RESTART
Possible PINpad hardware issue. Temporarily turn off Firewall Temporarily turn off Anti-Virus protection Check to ensure drivers, including USB drivers are up to date. Check, if applicable, Prolific USB-to-Serial Comm Port (COMx) Stop and Start MiraServ Run Initialization: 000 and 007 Eigen reports PINpad is pinging host properly Run Payment Resolution steps: Request replacement PINpad Replace PINpad with another PINpad Supply Eigen with Serial number Read More
System Configuration Click File > Configuration > System. Setup Timezone Click the Timezone tab. Select the time zone. Click OK.
The crew members assigned to schedules.
Passenger types allow grouping of commonly defined adult, child and infant profiles.
Open the Crew Assignment window From the Schedules window From the Schedule tab in the main window, Select a schedule. Press CTRL + ENTER or right-click on the selected schedule and click Assign Crew. From the Schedule properties From the Schedule tab, Select a schedule and click Properties. Click the Classes tab. Click Crew. From the Manifest Open a manifest. Press CTRL + ENTER or click Read More
The Booking Agent can run multiple instances on the same computer.
Launching the Booking Agent in the training environment can be helpful when new staff come on board or when you would like to experiment without affecting the live system.
Full list of Eigen error response codes by payment processor.
The terms and conditions can be added using a What You See Is What You Get (WYSIWIG) Editor. The service agreement can be formatting independently for both desktop and mobile browsers.
MiraSecure is an eCommerce product which allows pre-authorizing and tokenizing of credit cards. These are important steps for both PCI compliance and for ensuring customers card details are valid.
How to synchronize current authentication status and login to the bookings on your web page.
You have control over the textual elements on both the desktop and mobile bookings.
The booking system can be configured to securely store encrypted credit card numbers and present them to employees for processing on 3rd party payment terminals.
Install the receipt printer Follow the instructions from the disk installation as provided by the manufacturer. Verify the receipt printer has been installed in Windows under Printers and Faxes. It should show a Status of Ready. Setup the receipt printer in the Booking Agent Click File > Preferences > Billing. In the Receipt section, select the receipt printer from the drop-down list. Click OK to save. Read More
There may be a credit or debit card issue that requires technical support from Eigen.
Unplug the PINpad from the computer. This is generally a USB-to-Serial cable. Unplug the power for PINpad. Restart MiraServ. » Restart MiraServ Reboot the computer. Plug in the power to the PINpad. Wait for the “Welcome” message. Plug in the PINpad into the computer. Run Initialization steps. » Initialize a PINpad
Google Analytics and Tag Manager to track customer flow from websites and advertisements.
The basic website and mobile settings. Generally these settings will have been setup for you automatically when your company was created.
The configuration document manages detailed configuration for the online bookings.
How to create a custom search and current status widget on your website.
How to install a Book Now button or link onto your website.
MiraServ is a 3rd party payment integration product for use with the Booking Agent.
MiraServ may require restarting when the configuration file (miraserv.ini) is updated or other system settings have been changed.
The PINPad may lose its COM port setting when upgrading a station, moving wires or general Windows updates.
One of the touch points with customers comes in the form of email communication.
Vouchers allow individualized tickets or vouchers to be created in the system for redemption and tracking.
Coupons provide a way to promote your business in an easy and tailored way.
Posting is an event which takes all the active transactions and locks them down so they can be reported to accounting with integrity.
A chart of accounts can linked to inventories, taxes and payments. These accounts are displayed in the accounting reports.
Loyalty plans allow companies to value their repeat business and offer them special discounts and deals.
A managed customer list for post-paid invoicing.
Agents create and manage commissionable bookings on behalf of their customers or employees.
This is the type of passenger booking.
Pricing groups are the glue between the bookable routes and the linked inventories.
Multiple taxes can be setup, individually for each currency.
Inventories are the sales portion of the invoices and can have tax implications, commissions, and can be couponable eligible.
Multiple currencies can setup including a default currency.
Flags may be applied to individual bookings and can be setup to apply to all future bookings of a customer.
Groups track customer profiles for downstream reporting and integrations.
These are the types of booking tickets sold at different price levels and restrictions.
The bookable sections of the schedule such as passengers, luggage and freight.
The aircraft, boat, bus or another transportation vehicle.
