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Setup Agents

Modified January 25, 2018 | Created September 26, 2016 | Jeff Valair

Filed under Accounting

Agents create and manage commissionable bookings on behalf of their customers or employees.

Highlights

  • Travel agents
  • Concierges
  • Account managers
  • Commission reports

Properties

  • Commissioned and non-commissioned
  • Default commision rate; or, override and assign a set rate based on inventory
  • Commissions applied to selected products only
  • Assign a fare for agent bookings
  • Assign a coupon for agent bookings
  • Assign taxes
  • Link agents together in a group with administrators
  • Enable special agent payment methods online
  • Agents maintain their own customer list

Setup an agent

  1. Click Tools > Accounting > Agents.
  2. Click New Entry.

  3. Click the Name search button and find or create a contact.
  4. Enter a Service and Member.

  5. Click the Commission tab.
  6. Optional.  Check Enable commissions for this agent and set the rate.

  7. Optional.  If applicable, set the Tax options.

  8. Click the Web tab.
  9. Optional.  Check to Enable agent web login and set the Password.

  10. Click OK.

Agent login for online bookings

  • My customer
    Agent can review all bookings for the customer.
  • Booking linked to agent but is not a customer
    Agent can review the individual booking that is linked to the agent.
    This allows a customer to create and manage bookings separate from the agent.

  1. Click Login.
  2. Click the Agent radio button.
  3. Select the Service drop-down and enter the Member number.
  4. Enter the Password.

  5. Click Login.

Examples

  • Travel Agent

  • Concierge

  • Account Manager

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