Category: Module 1: Bookings

Changing a booking is a common occurrence and can be done quickly.

The anatomy of a booking form details a single one-way booking including the passenger(s), luggage and full billing.

Create a new booking There are three pathways for creating a new booking. Customer calls and requests availability Click New Booking from the toolbar in the main window. Customer is already known and requests availability Open a contact. » Find a contact Click the Bookings tab. Click New. Customer walks up to the front counter and wishes to book Open a manifest. » Open a Read More

Find by Booking # From the main window, press CTRL + F or click Edit > Find > Booking. Alternatively, click Search > Booking from the toolbar. Enter the Booking #. Click OK. Find a booking by Invoice # From the main window, press CTRL + I or click Edit > Find > Invoice. Enter the Invoice #. Click OK. Review the history of a booking Read More

Add a booking to the waiting list Open the Booking. In the Status field, select Waiting List. Click OK. Review the waiting list Review waiting list for the entire day or date range From the main window, press CTRL + W or click View > Waiting List. Review waiting list for a single manifest Press ENTER or double-click to open a manifest from the Schedule Read More

Group bookings can easily handle passengers with seat and fares differences.

Cancel a booking, delete a booking or remove a passenger from a group booking.

Ship a package Open a booking. In the Class, set the # of pieces and weight, as well as Freight in the drop-down list, if available. Optional.  Set the Pricing field, this may already be set. Optional.  Set the Fare, this may already be set. Click the Shipping tab. Check the Enable Shipping checkbox. Enter shipping fields as required. » Shipping in Booking Anatomy Click OK. Read More