Invoice

The invoice allows billing to be processed for bookings, charters and stand-alone point of sale transactions.

Synchronization

Synchronization allows on-the-fly re-calculations of the billing based on the current passenger profile.

The synchronize billing option is automatically active and checked except under certain scenarios such as locked billing.

• Find Availability

  

• Passenger in a Group Booking

  

• Disabled

  

Change a fare

1. Open a booking.

   

2. In the General tab, select the Fare.

   

3. Change the Fare.

   

4. If applicable, you will be prompted to accept the billing changes.

   

5. Click Accept.

Change a fare in a group booking

1. Open a group booking.

   

2. In the Passenger tab, select a passenger.

   

3. Press ENTER or double-click.

   

4. Change the Fare.

   

5. Click OK.

Sales

Add an inventory

1. Click Add.

   

2. Find the inventory.

   

3. Select the inventory.

   

Change an inventory

1. Select the inventory.

   

2. Press ENTER, double-click or click Edit.

   

3. Make the adjustments.

   

4. Click OK.

   

Remove an inventory

1. Select the inventory.

   

2. Press DELETE or click Remove.

   

Taxes

Taxes are pre-configured for each inventory item but may be change manually, if allowed.

Manual tax changes are on a line by line basis.

1. Select the inventory.

   

2. Press ENTER, double-click or click Edit.

   

3. Change the tax options.

   

4. Click OK.

Payments

1. Click Payment.

   

2. Select the method of payment.

   

3. Optional.  Use the default form of payment for this contact.

   

4. Optional. Check Show Invoices to pay multiple invoices.

   

5. Click Next.  If Show Invoices is checked, the Select Invoices window will open.  See instructions below.
6. The payment window will open.

   

7. Enter the amount paid.

   

8. Optional.  Check Mark as Default to allow this payment to be applied each time this contact creates a booking.
   This is generally recommended for credit card payments.
9. Optional.  Check Mark as Deposit to denote this full or partial payment is for an invoice which will be finalized in the future.
10. Optional.  Check Pending to save this payment for future processing, or uncheck to process this payment immediately.

    

11. Click OK.

    

Select Invoices

When Show Invoices is checked, you can pay for multiple invoices.

1. Select the invoice in the top window.

   

2. Click Payable.
3. This moves the invoice down into the payables window.

   

4. Click Pay.

Refunds

Refund will attempt to reverse all transactions on an invoice.

1. Click Refund.

   

2. The original form of payment will load.

   

3. Click OK.

   

Reverse

Reverse allows a single item on an invoice to be backed out.

1. Select an item on an invoice.
   This can an inventory, commission, loyalty points or a payment.

   

2. Click Reverse.

   

3. The individual line item has been reversed.

   

4. Optional.  Select the form of payment and click Payment > Adjustment.

   

5. The outstanding amount will be automatically set.

   

6. Alternatively, by clicking the money button, it will automatically set the amount to the outstanding amount.

   

7. Click OK.

Posting

Postings are individual sales, commissions, loyalty points and payments locked down for accounting purposes, generally executed at the end of day.

Posted transactions will have a lock symbol and are prevented from adjustments.  New sales items can be added, however.

• All items are posted

  

• New inventory items added with outstanding balance

  

Posting override

1. In the Billing tab, select the posted item.

   

2. Press CTRL + SHIFT + P.

   

3. Make the adjustments to the posting.
4. Click OK.